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International Animal Exchange Record Keeping/ Social Media/ Guest Relations Intern

Key Areas of Responsibility

For this Position: Must have excellent communication skills, attention to detail, and be able to pass pre-employment screening, must have valid Driver's License OR State ID. Internship is Paid, full-time, working 32-40 hours a week, Monday-Friday, flexible on scheduling if still in school. Job is in an in-office setting in Royal Oak, MI. Opportunities to work at the Zoo in Port Clinton, Ohio during internship. Internship available for credit if needed. 

Description: 

The Record Keeping/Social Media/ Guest Relations Intern will assist office staff with documentation, filing, social media outreach and guest services, including management/upkeep of online record keeping databases.

Intern tasks can also consist of:

  • Guest Services- issuing, redeeming tickets and/or making reservations through ticketing platform online
  • Assisting with permitting process for animal transports
  • Responding to customer feedback and inquiries through email and phone
  • Answering FAQS about Zoo for customers through the phone and online
  • Creation of promotional content through Facebook and online marketing program
  • Social media advertising through Google and Facebook
  • Managing and updating of website or willingness to learn
  • Answering phones and directing calls to appropriate personnel
  • Coordinate season ticket trades with radio, tv and print companies
  • Management of customer email database
  • Production of Excel spreadsheets/templates
  • Filing and copying
  • Taking messages
  • Mailing
  • Personal assistant duties to the owner
  • Use of personal vehicle to run errands (mile reimbursement offered)
  • Other tasks as assigned

Qualifications

  • Excellent communication and interpersonal skills
  • Commercial awareness
  • Attention to detail
  • Ability to think strategically
  • Ability to adhere to the company's existing record keeping policies and processes
  • Ability to handle multiple tasks simultaneously in fast-paced environment
  • Ability to work independently and as a Team Member
  • Enthusiasm and willingness to learn new skills, tasks, etc.
  • Proficiency in the Microsoft Office software; Word and Excel are strongly preferred
  • Familiarity with ZIMS (Species360)
  • Background in Zoology or Natural Resources is a plus

Apply

Those interested in applying for IAE Intern can visit this link to apply online: https://africansafariwildlifepark.bamboohr.com/jobs/view.php?id=35