Key Areas of Responsibility

For this Position: Must have excellent communication skills, attention to detail, and be able to pass pre-employment screening, must have valid Driver's License OR State ID. Internship is Paid, full-time, working 32-40 hours a week, Monday-Friday, flexible on scheduling if still in school. Job is in an in-office setting in Royal Oak, MI. Opportunities to work at the Zoo in Port Clinton, Ohio during internship. Internship available for credit if needed. 

Description: 

The Record Keeping/Social Media/ Guest Relations Intern will assist office staff with documentation, filing, social media outreach and guest services, including management/upkeep of online record keeping databases.

Intern tasks can also consist of:

• Guest Services- issuing, redeeming tickets and/or making reservations through ticketing platform online
• Assisting with permitting process for animal transports
• Responding to customer feedback and inquiries through email and phone
• Answering FAQS about Zoo for customers through the phone and online
• Creation of promotional content through Facebook and online marketing program
• Social media advertising through Google and Facebook
• Managing and updating of website or willingness to learn
• Answering phones and directing calls to appropriate personnel
• Coordinate season ticket trades with radio, tv and print companies
• Management of customer email database
• Production of Excel spreadsheets/templates
• Filing and copying
• Taking messages
• Mailing
• Personal assistant duties to the owner
• Use of personal vehicle to run errands (mile reimbursement offered)
• Other tasks as assigned

Qualifications

• Excellent communication and interpersonal skills
• Commercial awareness
• Attention to detail
• Ability to think strategically
• Ability to adhere to the company's existing record keeping policies and processes
• Ability to handle multiple tasks simultaneously in fast-paced environment
• Ability to work independently and as a Team Member
• Enthusiasm and willingness to learn new skills, tasks, etc.
• Proficiency in the Microsoft Office software; Word and Excel are strongly preferred
• Familiarity with ZIMS (Species360)
• Background in Zoology or Natural Resources is a plus

Apply

Those interested in applying for IAE Intern can visit this link to apply online: https://africansafariwildlifepark.bamboohr.com/jobs/view.php?id=35